A Managed Service Provider (MSP) is a third-party company that remotely manages a customer's IT infrastructure and/or end-user systems. This service model is an alternative to the traditional on-demand outsourcing model where services are provided on a per-issue basis. MSPs offer a more holistic approach to IT management, typically under a subscription model. This approach includes continuous monitoring of systems, managing IT services, and often supporting a wide array of IT functions including cybersecurity, data backup and recovery, network management, software as a service (SaaS), and more.
The MSP model offers businesses of all sizes the benefits of having an entire IT department without the associated overhead. It allows companies to focus on their core operations, safe in the knowledge that their IT infrastructure is being managed by experts, is up-to-date, secure, and aligned with their business goals. MiiND, as your MSP, provides a partnership that evolves with your business, ensuring that your technology supports your growth every step of the way.